Privacy Policy

Introduction

At TRU Multimedia Studio ("we," "our," or "us"), we are committed to protecting your privacy and ensuring you have a positive experience on our website and when working with us. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information about you through our website, services, and communications.

1. Information We Collect

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and delivering our photography and videography services
• Processing payments and managing billing
• Responding to inquiries and customer support requests
• Sending service updates and important notifications
• Marketing communications (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Legal compliance and fraud prevention

3. Information Sharing and Disclosure

4. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how you use our site
• Marketing Cookies: Enable targeted advertising (with consent)

You can control cookies through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Marketing Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Bangladesh. These countries may have data protection laws that differ from those of your country of residence. By providing information to us, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.